New complaints handling guide offers advice to local authorities
The Local Government and Social Care Ombudsman has issued new guidance on effective complaint handling for local authorities. Based on previous documents, the new guide offers practical, real-world advice and guidance on running a complaints system to ensure it is effective and…
To view this content you must register
£200pa
Annual Subscription
- Access to our news
- Access to our articles
- Access to limited podcasts
- CPD Courses
- Training Webinars
- Podcasts